Great Opportunity for Hotel Night Auditors- Be the Best of the Best in Magic St. George Utah
Posted November 22, 2019
Become a part of the newest and best hotel in Southern Utah- The Advenire~ an Autograph Collection By Marriott in Historic St. George Utah. This 4 diamond hotel is opening in December 2019 and we are looking for energetic and dedicated hospitality professionals who really care about exceeding our guests expectations. Hotel experience is preferred, however passionate individuals who want to be a member of the "magic" of The Advenire Hotel will be considered. You will enjoy the best in hospitality training, a respectful and fun work environment while being highly paid with great benefits and unparalleled opportunities for growth. You must be 18 years of age or older, authorized to work in the United States and be able to pass a background check.
Responsibilities: • Greet guests with extraordinary friendliness and courtesy. • Responsible for the overall hotel to ensure every guest’s expectations are met or exceeded and every guest request is filled promptly, reservations. • cash handling. • Opera and Marsha computer programs• Answer front desk phone within 3 rings. • Complete Telephone & walk-in reservations • Complete room update from housekeeping. • Assist gift shop/market • Handle all guest relation issues • Serve as information center for guests. • May be required to assist in other departments such as Food and Beverage and Housekeeping
Job Summary: Maintain positive guest relations attitude and present a professional image that reflects this attitude. • Perform MOD duties • Inspect discrepant rooms and update the housekeeping status. • Clean dirty rooms as necessary. • Ensure daily activity is properly closed out by front desk hosts and make adjustments to work as necessary. • Run night audit and ensure all reports are properly distributed. Update housekeeping reports and keep a list of all rooms that check out. • Resolve any guest requests or complaints, provide creative solutions when necessary. • Respect guests, company and coworkers as well as their professions and privacy• act as hotel security -Other duties as assigned
Complete training program- OPERA and/ or MARSHA experience highly desirable - Computer experience required
This position is for the 11:00 pm to 7:00 am shift
Professionally groomed appearance required, Proficient in reading, writing and communicating in English required, Able to stand and walk for extended hours, able to lift 50 pounds unassisted, Shifts include nights, weekends and holidays, Stable work history required, excellent communications skills and a high level of teamwork and the ability to work in a highly flexible environment.
This position requires the ability to work with and in a 4 diamond atmosphere. Previous hotel experience required. Mature judgement and and decision making skills required.
60 Room Hotel
The allure of the West lives on in St. George. Surrounded by swaths of wide-open terrain, stark rises of coppery sandstone, bluebird skies and salt-of-the-earth residents, this is the classic West so many love. The Advenire offers a new lens through which to view the beloved setting, creatively celebrating the spirit of the New West in ways unlike anything found in the surrounding area. Through The Advenire’s freshly interpreted vision, guests connect to the West’s authentic treasures, but with an inspiring, updated twist.
More than any other Southwest Utah resort, The Advenire artfully bridges the divide between the classic and contemporary West. While guests may crave an escape into nature, they don’t check their refined tastes at the door. At The Advenire, these sophisticated guests can experience the Western traditions they love along with delightful twists they never imagined.