Night Audit

Hampton Inn Lehi-Thanksgiving Point
Lehi, UT

Part Time
Night Audit-part time needed at friendliest hotel in Lehi

Night Audit

Posted December 2, 2019

What you get to do: The Guest Service Agent is responsible for providing quality and friendly guest services that include registration and check-out.

Your day-to-day:

  • Review arrivals noting special requests, blocking rooms as needed.
  • Check in and out hotel guests in a confident, professional and friendly manner.
  • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
  • Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
  • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
  • Follow established key control policy.
  • Knowledgeable of fire and emergency procedures.
  • Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
  • Verify credit limit report.
  • Monitor room availability throughout the night.
  • Review daily the selling status of the hotel.
  • Attend department meeting once a month.
  • Performs all other duties as directed by immediate supervisor.
  • Other Department related duties as become necessary.
  • Contact via telephone with the other departments such as Reservations, Housekeeping, and Maintenance is crucial to ensure that hotel services are coordinated to provide the best in guest satisfaction.

Specific experience we're seeking:

  • Previous experience in a Front Desk or customer facing role.
  • Able to accommodate a flexible schedule that may include weekends and/or holidays
  • Familiar with hotel systems and operations, and can enter in information accurately

Hampton Inn Lehi-Thanksgiving Point

76 Room Hotel

At A Glance

The Hampton Inn Lehi -Thanksgiving Point hotel is the perfect connecting point between Salt Lake City and Provo, located just a short drive from both cities. Admire the mountain views surrounding our hotel. Visit Thanksgiving Point, less than a mile from our hotel with over 550 acres of gardens, shops, theaters and museums to explore. Enjoy boating, swimming and fishing at Utah Lake State Park, go skiing at the Sundance Resort, or take a short drive to American Fork Canyon and the Timpanogas Cave. Stroll down Lehi’s historic main street, with its preserved historic buildings and find yourself just minutes from the business districts of Northern Utah County.

We combine convenience with value to offer you a comfy hotel in Lehi with all you need for work and relaxation. Settle in to your guest room and enjoy free WiFi, a 32-inch LCD TV and the convenience of a refrigerator and a microwave. Get a great night’s sleep in our comfiest amenity yet – the clean and fresh Hampton bed®. Prepare for a busy day with Hampton’s free hot breakfast of if you’re in a hurry grab one of our free Hampton On the Run® Breakfast Bags (available Monday to Friday). Our hotel in Lehi has a business center and meeting space for small get-togethers of up to 12 guests. Make some time for fun and exercise throughout your stay, with our indoor pool and fitness center facilities.