Seeking full time and part time individuals to join our respectful and diligent team.

Housekeeper/ Room Attendant

Posted July 25, 2020

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Housekeeper/Room Attendant Job Description

Housekeeper/Room Attendant

Must have flexible hours and available on weekends.

1. Provide exceptional customer service to every guest, creating the For the guest to return.

2. Improve the perceived value of the hotel through a display of absolute professionalism.

3. Immediately fulfill all guest requests.

4. Search for more energy efficient practices to run hotel.

Clean guest rooms and bathrooms according to property’s standards.

• Arrive in uniform, including name tag, ready to work at the scheduled start time.

• Enter and prepare room for cleaning.

• Strip linens and make beds.

• Dust the room and furniture.

• Replenish guest room and bath supplies.

• Clean bathrooms, tile and linens.

• Clean closet, accounting for hangers.

• Vacuum carpet

• Check and secure room.

• Responsible to report any maintenance item.

• Shut off air conditioner and lights as soon as guest leaves.

• Maintain rooms in a condition to obtain franchisee Quarterly Assurance Standard and exceed guests

expectation.

• Stock cart.

• Deliver laundry to laundry room

• Fill in as houseperson, laundry attendant, breakfast bar attendant in short-handed situations.

• Adhere to house rules and company policies as outlined in Employee Handbook.

• Other duties as assigned.

                              Housekeeper/Room AttendantImmediate Supervisor:Executive HousekeeperStandard:1. Provide exceptional customer service to every guest, creating the                    For the guest to return2.   Improve the perceived value of the hotel through a display of                                 absolute professionalism.     3.  Immediately fulfill all guest requests.  4. Search for more energy efficient practices to run hotel.Job Summary:Clean guest rooms and bathrooms according to property’s standards.             Responsibilities:Arrive in uniform, including name tag, ready to work at the scheduled start time.Enter and prepare room for cleaning.Strip linens and make beds.Dust the room and furniture.Replenish guest room and bath supplies.Clean bathrooms, tile and linens. Clean closet, accounting for hangers. Vacuum carpetCheck and secure room.Responsible to report any maintenance item.Shut off air conditioner and lights as soon as guest leaves.Maintain rooms in a condition to obtain franchisee Quarterly Assurance Standard and exceed guests expectation.Stock cart.Deliver laundry to laundry roomFill in as houseperson, laundry attendant, breakfast bar attendant in short-handed situations.Adhere to house rules and company policies as outlined in Employee Handbook.Other duties as assigned

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Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

175 Room Hotel

Our Hotel

Combining leisure comforts with high-tech amenities, Courtyard Charlotte Airport/Billy Graham Parkway welcomes travelers with refreshing new designs, exceptional service & thoughtful amenities including complimentary shuttle service 24/7. Sitting footsteps from Billy Graham Library, we put the best of Queen City at your fingertips including the NASCAR Hall of Fame, US White Water Center & The Olde Mecklenburg Brewery. Our Charlotte Airport hotel pampers guests with well-designed rooms & a lobby that invites you to think outside-the-room with media pods, free Wi-Fi, GoBoard technology, a 24-hour business center & tasty menu options from The Bistro. Host meaningful meetings in almost 6,000 sq. ft. of flexible meeting space in Charlotte, NC complete with high-speed internet & cutting-edge AV equipment. Stay fit on the road with a leisurely swim in our outdoor pool or a workout in the fitness center. From hard at work, to right at ease, discover great stays at Courtyard Charlotte Airport Billy Graham Parkway!