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Housekeeper/Room Attendant Job Description

Housekeeper/Room Attendant

Must have flexible hours and available on weekends.

1. Provide exceptional customer service to every guest, creating the For the guest to return.

2. Improve the perceived value of the hotel through a display of absolute professionalism.

3. Immediately fulfill all guest requests.

4. Search for more energy efficient practices to run hotel.

Clean guest rooms and bathrooms according to property’s standards.

• Arrive in uniform, including name tag, ready to work at the scheduled start time.

• Enter and prepare room for cleaning.

• Strip linens and make beds.

• Dust the room and furniture.

• Replenish guest room and bath supplies.

• Clean bathrooms, tile and linens.

• Clean closet, accounting for hangers.

• Vacuum carpet

• Check and secure room.

• Responsible to report any maintenance item.

• Shut off air conditioner and lights as soon as guest leaves.

• Maintain rooms in a condition to obtain franchisee Quarterly Assurance Standard and exceed guests

expectation.

• Stock cart.

• Deliver laundry to laundry room

• Fill in as houseperson, laundry attendant, breakfast bar attendant in short-handed situations.

• Adhere to house rules and company policies as outlined in Employee Handbook.

• Other duties as assigned.

                              Housekeeper/Room AttendantImmediate Supervisor:Executive HousekeeperStandard:1. Provide exceptional customer service to every guest, creating the                    For the guest to return. 2.   Improve the perceived value of the hotel through a display of                                 absolute professionalism.     3.  Immediately fulfill all guest requests.  4. Search for more energy efficient practices to run hotel.Job Summary:Clean guest rooms and bathrooms according to property’s standards.             Responsibilities:•Arrive in uniform, including name tag, ready to work at the scheduled start time.•Enter and prepare room for cleaning.•Strip linens and make beds.•Dust the room and furniture.•Replenish guest room and bath supplies.•Clean bathrooms, tile and linens. •Clean closet, accounting for hangers. •Vacuum carpet•Check and secure room.•Responsible to report any maintenance item.•Shut off air conditioner and lights as soon as guest leaves.•Maintain rooms in a condition to obtain franchisee Quarterly Assurance Standard and exceed guests expectation.•Stock cart.•Deliver laundry to laundry room•Fill in as houseperson, laundry attendant, breakfast bar attendant in short-handed situations.•Adhere to house rules and company policies as outlined in Employee Handbook.•Other duties as assigned