Come join our team! We are looking for a self driven, hard working, friendly Front Desk Associate!
Front Desk Associate
Posted January 6, 2021
We are looking for a friendly, professional, reliable and self-motivated Front Desk Associate. You should be comfortable overseeing all receptionist and clerical duties at the desk and main entrance. A Front Desk Associate represents the first point of contact with our hotel guests, you will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information.
The goal is to make guests feel comfortable and valued while staying at our hotel.
Responsibilities for Front Desk Agent
- Check guests in and out of their rooms
- Greet and welcome guests
- Provide information about the available amenities offered at the hotel
- Answer questions guests have and address complaints
- Make recommendations for activities and restaurants
- Answer all incoming calls and direct the call
- Take reservations on the phone
- Arrange transportation for guests
- Keep front desk tidy, clean and presentable
- Assist co-workers
Qualifications for Front Desk Agent
- Able to work weekends
- High school diploma or GED equivalent
- Presentable and friendly
- Excellent customer service skills
- Organizational skills and detail oriented
- Ability to handle multiple tasks at once
- Prefer Hotel experience or receptionist experience but not required
- Familiarty with office machines (for example fax machine, printers, etc.)
Fairfield Inn & Suites Salt Lake City South
60 Room Hotel
Complimentary high-speed Internet access at this Fairfield Inn by Marriott. Our Marriott hotel is located in the center of the beautiful Salt Lake City Valley. Always friendly, always clean. Our 60 guest rooms are full of thoughtful amenities, including a well-lit work desk with desk level outlet, Marriott's serene bedding experience, refrigerator & microwave in every room. We will get you started each day with our complimentary Hot Breakfast featuring scrambled eggs, waffles and sausage. We will also make your business travels easier by providing our complimentary business center with convenient fax and copy services. Relax in our refreshing indoor pool or warm up in our whirlpool hot tub. Our brand new fitness/cardio center is now open along with our guest laundry. At Fairfield Inn, our guests can always count on a friendly welcome!